We cannot be held responsible for any adverse weather or road conditions that may affect the arrival time at your destination
We cannot be held responsible for any vehicle breakdowns, however we will endeavour to find a replacement vehicle to get you to your destination ASAP
If you have not been met by your driver within 30 minutes of arrival you must contact us before arranging alternative transport. If you fail to do this then any other arrangement will be made at your own expense.
It is your responsibility to inform us of any changes to your return plans. If you come home earlier or later than the original booking date and we cannot accommodate you then no refund will be given and any other journey will be made at your own expense.
We cannot be held responsible for any flight delays or early arrivals on your return but will endeavour to keep your wait to a minimum.
If you miss a connecting flight or your flight time is changed it is your responsibility to inform us as soon as possible and we will endeavour to accommodate your request.
If passengers do not arrive on the day/time/flight that has been booked with us then no refund will be given for the journey.
We reserve the right to change collection times due to unforeseen weather/road conditions.
In the unlikely event that we have to cancel your booking we will do so with as much notice as possible and a full refund will be given