Call 01253 335060 or request a quote online. Include your pickup address and postcode, airport, flight number, dates and times, passengers and luggage. Confirm availability, the fare and collection details with CAATS before treating your enquiry as a booking.
CAATS sends a courtesy text to the mobile number provided when booking, the day before departure or before your arrival in the UK. Keep your contact details up to date. If you have not received your collection information or need to check it, contact CAATS before travelling.
Yes, multiple pickups and drop-offs can be arranged in advance. Give us every address and postcode when requesting your quote so the stops, timings and fare can be agreed.
Our vehicles and drivers are licensed by Fylde Borough Council, and our drivers are DBS checked. Contact us if you need further information before booking.
Please provide your own child or booster seats. CAATS can store them until your return journey. Discuss the seats you intend to bring and confirm the storage and return arrangements when booking.
Follow the latest guidance for your airline and flight, allowing for check-in, bag drop, security and reaching your gate. Discuss a suitable transfer collection time with CAATS. See our airport arrival-time guide for help planning.
Tell CAATS your passenger numbers and the number and size of your bags. Include pushchairs, golf bags or mobility equipment so we can confirm a suitable vehicle. Check your airline’s baggage allowance separately, and let us know if your luggage changes after booking.
Our published payment arrangements ask you to pay the driver in full on arrival at the airport or at home. Confirm when payment is due for your specific booking and check that any return journey is agreed before travelling.
CAATS accepts cash, bank transfer and credit or debit card payments via a card terminal; cash is the preferred method. The published charge for payment with a business credit card is 3.5% of the quoted price. Confirm your payment method and the total payable when booking.
CAATS uses flight tracking to help plan airport collections. Confirm how delays, waiting and any applicable charges will be handled when booking. Contact us if your flight number changes, your flight is cancelled or you are rerouted to another airport so revised arrangements can be discussed.
CAATS offers meet-and-greet collections in the terminal arrivals hall, with a name sign. Confirm the exact meeting point and contact instructions for your airport and booking before travel. Keep your phone available after landing, and call if you cannot find your driver.
Contact CAATS as soon as your plans change. Confirm the amendment and cancellation terms when booking, including any effect on availability or the fare. For checks before departure, use our airport transfer preparation checklist.
